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Terms & Conditions | Alleiraplaza

TERMS AND CONDITIONS


Alleiraplaza.com collects customer information like name, address, telephone, financial information and e-mail for another reasons such as to provide customer experience and announce you about our products, service and promotions, survey and any other questions. You are responsible for updating and correcting the information you have by updating the information on the account you may establish on Alleiraplaza.com. While visiting and using Alleiraplaza.com, copy, sell and modify this site are not allowed. Access to Alleiraplaza.com is allowed only for shopping and obtaining information related to the services provided in this website.

Shipping

Estimated time for delivery about 2 – 3 working days to ship around Jabodetabek. Outside Jabodetabek takes 3 – 5 working days after shipment. You can choose the types of service according what you needs :

  • Delay might occur during public holidays, please understand that we cannot be responsible for delay caused by courier service.
  • We will process your order on Monday to Saturday and ship everyday except Sundays and public holidays.
  • We will check your payment and then ship your order after payment checking.
  • We will deliver your purchased items once we have received invoice transfer. Please note that we are unable to ship if problems occurred regarding the payment.

We ship worldwide! We can ship to wherever you may be in the world.

Payment

We offer a variety of payment options by Debit/klikpay BCA, Bank Transfer, or Credit Card. Payment should be made in 3x24 hours after you order. You will have to confirm your payment by email that we send to you to validate your purchase. If you can’t transfer and confirm within that time than your order will be automatically cancel.

You do not need to confirm your payment if you pay with Credit Card. But if you pay with Bank Transfer then you should make a payment confirmation. For the payment using dollars then we will convert your payment to rupiahs.

Bank Account Information

PT Gasindo Kreasi Indonesia

BCA 625.055.3399

Branch: Intercon Megah, Jakarta, Kebon Jeruk

Returns

We accept return and exchange due to wrong items shipped, size exchange or defect. For the sale items and that used voucher are non refundable. The products that delivered to us must in the same condition as when we send to you that is unused, unwashed and with garment tags still attached. If the item is returned to us in conditions that do not appropriate, we reserve the right to send the product back to you. You can choose the expedition that you want. If you would like to return a product, you can contact us by email and ship to our office. For the shipping cost is paid from Alleiraplaza.com.

ALLEIRA

“Jalan Meruya Selatan No 21

Kembangan

DKI Jakarta 11640”

Promotions

Promotions can only be used one time per transaction and cannot be combined with other promo. Minimum spends or any conditions may be required. All promotions have an expiration date and cannot be refunded. Alleiraplaza.com may discretion terminate or cancel vouchers and will not be responsible for any losses.

Other Information

We just process your order in office hours that is Sunday to Saturday. Sunday – Friday : 09.00 – 17.00 WIB Saturday : 09.00 – 14.00 WIB

*The colors shown may be influenced by the settings of your computer or monitor. We cannot guarantee the color will be 100% accurate

ALLEIRA PLAZA

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